The ExtraFax Cloud control panel is an online tool which allows customers to log in at an account or user level and access the services assigned, such as sending or receiving faxes, as well as acting as a portal to account and user settings.
1. The Navigation Menu
The navigation menu allows for simple navigation of the control panel and its various sections. The following links can be found:
- Send Fax
- Allows users with the ‘Send fax’ service to use the ExtraFax Cloud send fax web form in order to submit faxes. Further information on sending faxes from the control panel can be found here.
- Inbound Faxes
- Gives access to received fax documents, which can be opened for viewing in the ExtraFax Cloud document viewer.
- Expanding the sub menu gives access to Archived and Trash items.
- Outbound Faxes
- Allows access to the users sent fax documents.
- Settings
- Gives access to user settings and account management. For more information on the settings available at a user level, please see the support section here.
- Account Management *
- With the applicable 'Account Manager' role, it gives access to account and user management options. For more information on managing your account, users and services, please see the support section here.
- Account Settings *
- With the applicable 'Account Manager' role, it gives access to organization account settings. For more information on the settings available at account level, please see the support section here.
* Please note that the 'Account Management' and 'Account Settings' menu items will be available to Account Managers only.
2. Customized Home Page
The customizable homepage provides quick access to Fax history and the ability to 'Drag and Drop' documents to send a quick fax. Widgets can be organized by editing the Home Page.
2. The User Menu
The user menu gives quick access to commonly used links, allowing access to the following items:
- Change password
- Change your current password.
- Download Print to Fax client
- Download the Print to Fax client and send faxes conveniently from any Windows application.
- Contact Us
- Contact ExtraFax Cloud support team in your region.
- Log Out
- Log out of your current session.