If you are the owner of a shared document you can transfer the ownership of that document to another user.
There are two places where the ownership of a document can be transferred, from the Inbox and from the ExtraFax Cloud Document Viewer when a document is open.
From the Inbox
- Log in and navigate to your Inbox,
- Locate the document you would like to transfer the ownership of in your queues, click the 'Transfer Ownership' icon on the toolbar as seen below:

- The 'Transfer Ownership' window will appear.

- In the ‘Transfer Ownership’ window, specify the User you would like to transfer ownership of the document to. Once you begin typing a list of suggested users will be displayed,
- Add a message to the user if required and assign yourself updated permissions for the document.
- Click the ‘Transfer’ button to confirm the action.
